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The Essence of Assertive Communication

Updated: Dec 10, 2020

About The People Plus Workshop


1. Assertive Communication will help you in many ‘everyday’ situations:

  • To be able to contribute in meetings when you have something to say.

  • In meetings to be able to ask questions when you don’t understand.

  • To give and receive feedback in a positive and constructive way

2. Learn how to communicate in a positive and constructive way.


3. Understand why aggressive behavior is not constructive, not is passive behavior.

We focus on a step by step development:

  • Starting with a clear understanding of the fundamental principles

  • Moving to the “transfer of learning” into real life situations

Gaining experience and developing skill in being assertive.


There are five levels to becoming competent in Assertive Communication.

  1. An Explorer

  2. A Practitioner

  3. An Ambassador

  4. A Skilled Advisor

  5. A Competent Communicator

Skills which need to be developed:

  • Active Listening, in order to gain a shared understanding.

  • Being able to Speak Up, in order to get mutual agreement.

  • Manage Emotions in your-self and others.

  • Maintaining Self-Esteem in pressurized situations

  • Developing Trusting Relationships.

Each module is about one to 2 hours once per week to gain a clear understanding.


Followed by the Transfer of Learning over the next seven days.


Thus, developing the skill and becoming a competent assertive communicator.

Simple Sentences to help you observe assertive communication in action:

  • “I really appreciate you contacting me with regard to this opportunity.”

  • "I'll think about it and get back to you."

  • “I’m just not comfortable with that.” 

  • “Thank you. At the moment I’m not in a position to accept.” 

  • "I just don't know.  Do you mind if I think about it for a while?"

For Further Information on the Assertive Communication Workshops, please go to subscribe to our website. Or contact us at +66 840 073107, or email us @ info@peopleplusco.com.

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